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Free Shipping on All Orders Over $200
(to Continental U.S. Destinations)
*$10 Flat Rate shipping On All Other Orders to Continental U.S. Destinations
**$30 Flat Rate Shipping on all orders to Alaska
**$50 Flat Rate Shipping on all orders to Canada

Policies

Our Policy

KB Discount Motorcycle Tires reserves the right to change this policy at any time and without warning to any user.

Privacy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Warranty

Product Warranties

All products sold are warranted through the manufacturer only. We offer no warranties on parts or hardware, written or implied. Descriptions given by KB Discount Motorcycle Tires as to function are for reference only and are not a guarantee. KB Discount Motorcycle Tires cannot assume any responsibility for personal injury, labor or other injury arising out of the use of any product manufactured or sold. By purchasing or installing the product, the purchaser agrees to all of these terms.

Secure Shopping

We offer secure buying at KB Discount Motorcycle Tires. Our encryption programs are tested on a daily basis and we have a secure shopping cart. The computers/servers are kept in a secure environment. Your information will only be used by KB Discount Motorcycle Tires for payment and shipment of the product you purchase. Our goal is to keep our costs down in order to pass the savings to our customers. We offer payment options of MasterCard, Visa, and Discover.

Fast Processing

Orders will be processed the same business day as received. 90 % of our orders will be shipped within 24 hours. Orders that cannot be shipped within 48 hours will be notified by email. KB Discount Motorcycle Tires will not back-order tires. If your order is out of stock, you will be notified within 24 hours to discuss your options. Shipping takes place between the hours of 9- 3 EST. Tires are shipped in boxes for protection. Tracking numbers will be offered to customers that include their email address.
We accept online orders only.

If you experience problems, please contact us via email (info@discount-motorcycletires.com). We will contact you as promptly as possible.
770-963-7374.

Shipping

All shipping charges that you find in your "Shopping Basket" are charges for standard ground shipments within the 48 continental United States. After you place an order with us, the standard delivery time for you to receive the order is 7 to 10 business days (not including Saturday and Sunday), depending on current stock levels and your location. UPS is our primary shipping company. Unfortunately, they do not deliver to APO, FPO or PO Box #'s. We can always ship to these locations, but we will need to get specific instructions and shipping charges for you. If you would like to have an order shipped via Air or Parcel Post, or to ship outside the continental U.S., please place your order by phone with our ordering department at 1-770-963-7374 so they can give you the exact shipping charges.

Standard Ground Delivery Charges (Continental U.S.A)

Merchandise Total	Add
Up to $200.00	$14
$200.00 - over	FREE

If you have any questions please call Customer Service at 1-770-963-7374.

Exchanges & Returns

Exchanges and Returns

All tires/items must be in new/unused condition. IF YOU INSTALL TIRES ON WHEELS THEY ARE YOURS. We cannot accept mounted tires as returns. Please use our contact form to obtain a return authorization number before returning.

We will gladly exchange or accept returns within ten (10) days of receipt with a 10% restocking fee. Return shipping will not be refunded unless item is found defective or an error on our part. Returns should be shipped to the following address:

Keel Brothers Motorcycle Tires
165 Maddox Street
Lawrenceville, GA 30046

Please obtain a return authorization (RMA) via our contact form before shipment back to KB Discount Motorcycle Tires can take place. Please note, KB Discount Motorcycle Tires can refuse any item that does not have a valid RMA number.

Refused Shipments

Refused shipments will be charged a 30% fee on the total order. The remainder will be credited back to the customers account upon receipt and inspection of item. Please email us via our contact form.

Damaged or Lost Items

If your product is received damaged, please note the damage to the freight carriers bill. Please keep a copy of all records and original packing materials intact. Please email us via our contact form.

If your product is lost, we will issue a UPS tracer. Shipment tracers take from 7 to 10 days. Re-orders can be taken and your credit will be charged for the full amount of the re-order. When the original order is confirmed lost or delivered, a full refund will be issued.

Payment Terms

Payment Terms

We accept Visa, Mastercard, & Discover. Receipt will show as Keel Brothers Motorcycle Tires.

Orders paid by personal check will be held until funds clear our bank. Complete payment instructions are offered once you start the checkout process. Issuing charge-backs with your credit card is an unacceptable practice and may result in legal action and/or a $50.00 penalty. If you have an outstanding issue relating to a refund, please contact us and talk to a customer service representative.

Fraudulent orders will not be tolerated. Orders proven as fraudulent will be handed over to the appropriate authorities & possible legal action may be taken against the perpetrator.